About Us

Welcome, my name is Nick Cicala president of the Defense Master.com. Our parent company Personal Arms has been in the business of selling anti-crime products since 1989. We began serving you on the world wide web as PersonalArms.com in 1995. Since that time we have expanded to include our  Defense Master series of websites.

We have always been a hometown company with a hometown way of doing business. We take the time to talk with you about what you need, and how to use our products. We pride ourselves on offering you, our customers, high quality products with exceptional customer service. This simple formula guides us in everything we do, including answering your questions over the phone.
 

Loyal Relationships & Repeat Customers
In this time of failing internet companies I am proud to say that due to our loyal customers our family owned business is thriving. Our research indicates most internet shoppers are price wise and will shop around. If you have compared prices you all ready know that we have some of the lowest prices on the internet. Yes our profit margin is extremely low, but we often make up for it many times over by forming extremely loyal relationships with many repeat customers. The bottom line is our prices are so low that without repeat customers, we could not afford to stay in business for long.
 
We take great pride in our long history of satisfied customers whose referrals continue to make our business grow.
 

I hope you will enjoy browsing the varied sections and we look forward to hearing your comments and suggestions. You if you would like to, you can always email me personally or call to experience our genuine customer service.

Thank You,
Nick Cicala

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